Privacy policy
Privacy Policy
Introduction
This Privacy Policy informs the user that personal data provided to or generated by Franky Amsterdam Jewellery B.V. (“Franky Amsterdam”) is collected, used, and processed in accordance with applicable laws and regulations. The user acknowledges that these practices apply worldwide, including in jurisdictions with varied data protection standards such as the EU, US, UK, Canada, Australia, Asia, South America, Africa, and the Middle East.
Data Disclosure
The user is advised that while disclosing personal data is voluntary, certain functionalities and services require the input of necessary personal information—for example, contact and financial details—to enable transactions, order fulfillment, and customer support.
Data Processing and Legal Basis
Personal data supplied by the user is collected and processed for a variety of legitimate purposes, which include but are not limited to:
• Order Processing, Invoicing, and Payment: The user's data is used to execute orders and facilitate secure financial transactions.
• Customer Support, Marketing (with Consent), and User Experience Improvements: The user may receive personalized support and marketing communications when consent has been provided, and data is used to enhance overall service quality.
• Fraud Prevention and System Security: User data contributes to preventive measures against fraud and is essential for maintaining system integrity.
• Compliance with Legal Obligations: Processing is conducted in line with applicable laws and regulations, which may include obligations under data protection frameworks.
• Cookie Usage: Functional and analytical cookies may record non-identifiable information (such as IP addresses and browsing behavior) to ensure the smooth operation of the website and facilitate performance analytics.
The legal basis for such processing may include user consent, the necessity to fulfill a contractual obligation, compliance with legal requirements, or legitimate interests pursued by Franky Amsterdam. When consent is the basis, the user retains the right to withdraw it at any time without affecting the lawfulness of processing conducted prior to the withdrawal.
Sensitive Data
The user is informed that sensitive personal data is not processed without explicit and informed consent. This practice is maintained in strict compliance with relevant data protection laws.
Data Retention
Personal data provided by the user is retained only as long as is necessary to fulfill the purposes outlined in this policy or as required by applicable legal requirements. Retention periods are determined by the nature of the data and the specific processing purpose.
User Rights
The user is entitled to several rights regarding personal data, including:
• Access, Correction, Deletion, or Limitation: The user may request access to personal data, request corrections to inaccurate information, or demand deletion or restriction of processing in certain instances.
• Data Portability: The user can request the transfer of their personal data to another service provider where technologically feasible.
• Objection to Processing: The user may object to certain processing activities, including those based on automated decision-making.
To exercise these rights, the user is encouraged to contact Franky Amsterdam at info@frankyamsterdam.com.
Third-Party Sharing and Automated Decision-Making
The user is informed that personal data may be shared with trusted third-party service providers solely for supporting specific processing activities. Such disclosures occur under strict confidentiality obligations and security measures. Furthermore, where automated decision-making is used, the user will be informed about the logic involved and the significance of such processing, along with the potential consequences.
Data Transfers
Personal data belonging to the user may be transferred to locations outside of the EU, US, UK, Canada, and Australia. When such transfers occur, additional safeguards and regulatory frameworks (including mechanisms similar to the EU-U.S. Privacy Shield or Standard Contractual Clauses, where applicable) are applied to ensure an adequate level of protection.
Security Measures
The user is assured that Franky Amsterdam employs appropriate technical and organizational measures designed to safeguard personal data from unauthorized access, accidental loss, or misuse.
Cookies
The user is advised that cookies—including functional, analytical, and tracking cookies—are used on the website. These cookies are essential for facilitating site functionality, providing a personalized experience, and supporting performance analysis.
Data Breaches
In the event of a data breach that affects the user’s personal data, the user will be notified promptly, and appropriate remedial actions will be undertaken in line with legal and regulatory requirements.
Contact Information
For any questions, concerns, or further information regarding this Privacy Policy and the handling of personal data, the user may contact Franky Amsterdam at info@frankyamsterdam.com. Additional details and supporting documentation may be provided upon request to ensure complete transparency.
