This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

FREE SHIPPING ON ALL ORDERS OVER €80 (NL, BE & DE)

BUY NOW, PAY LATER

:
:
:
Info
Earn rewards with the House of Franky

Returns and Exchanges

How do I exchange or return my order?


Follow the steps below to process your return:

Step 1

1. Register

Click the link below to register your return.

Step 2

2. Pack your items

Carefully place the items you wish to exchange or return in the original packaging and shipping box. Make sure all items are in the same condition as when you received them. Don’t forget to remove the old shipping label.

Step 3

3. Ship your return

Take your package to a DHL or DPD service point. Further instructions can be found on your return label.

Step 4

4. Refund

“The purchase amount will be refunded within 14 days after we receive your return. Return shipping costs (NL €5.95) will be deducted from your refund.

Register return


✓ Free gift box with every order
✓ Order before 22:00, shipped same day
✓ Pay later with Klarna

Cart

Congratulations! Your order qualifies for free shipping You are £200 away from free shipping.
No more products available for purchase